Shipping

When you place an order with Twisted Sisters Products, you can guarantee that we will take the time to carefully package and ship your treats to you. Our goal is to have your order packed and shipped within 7 days.

Shipping Rates & Times

All orders are shipped with Canada Post. Delivery times are dictated to us by Canada Post and are approximate. You can expect your order to fall within these times.

Canada

ground (3 – 7 business days)
air (express) (2 – 4 business days)

USA

ground  (1 – 3 weeks)
air (express) (4 – 8 business days)

International

surface $20.00 (4 – 12 weeks)
air $45 (7 – 14 business days)

All shipping rates are based on orders under 2kg. Most orders fall under this weight restriction, but if your order is over 2kg a higher shipping rate may apply. For all orders over 2 kg, we will email you with a shipping quote before sending your order. An example of an order just over 2kg would be 13 soaps and 2 body butters. The weights listed on the products describe the minimum contents and may actually weigh more with packaging. Please email us if you require assistance with your order.

Please contact your local customs authority for any tax or duty information. We can not be responsible for this type of charge.